Job Description

National Trench Safety (NTS) is a nationally recognized leader in the trench and traffic safety equipment rental and sales industry. NTS currently has more than 70 branches throughout the U.S., is growing rapidly, and is providing excellent employment and career growth opportunities for the right candidate. We are currently recruiting for a Learning Platform Administrator for our Houston, TX corporate office. Job Summary The Learning Platform Administrator will be responsible for managing, maintaining and optimizing the learning management system (LMS) and related technologies to ensure a seamless user experience for all stakeholders. This role involves collaborating with various departments to support learning initiatives, troubleshoot technical issues, and provide training and support to users. The Learning Platform Administrator will play a crucial role in enhancing the overall educational experience across all employee levels. Key Responsibilities Manage and maintain the learning management system, including user accounts, course content, and system updates. Provide technical support and training to all employee users. Develop and maintain user guides and system training resources. Configure and customize the LMS to meet the needs of various educational programs and initiatives. Monitor system updates and coordinate testing and implementation of new features. Upload, organize, and manage digital learning materials and assessments. Ensure all content meets branding and accessibility requirements. Generate and analyze reports on training completion, user engagement, learner progress, and other key metrics to inform decision-making. Integrate the LMS with other systems and tools used by the organization, such as CRM, HRIS, and communication platforms. Ensure the quality and accuracy of course content and system functionality through regular testing and feedback. Ensure that the LMS complies with relevant regulations and standards, including data privacy and accessibility requirements. Manage training records for audits and regulatory requirements. Stay up-to-date with the latest trends and best practices in e-learning and LMS administration to continuously improve the system. Lead and support various projects related to the implementation and enhancement of the LMS. Knowledge and Skills Proficiency supporting Learning Management Systems (LMS) and other e-learning platforms. Strong analytical, troubleshooting and problem-solving skills to address technical issues efficiently and interpret reports. Excellent verbal and written communication skills to interact effectively with users and stakeholders. High level of attention to detail to ensure the accuracy and quality of system configurations and content. Strong organizational and time management skills to handle multiple tasks and projects simultaneously. Proficiency with MS Office Applications: Word, Excel, Outlook, Power Point and Teams. Understanding of PowerBI is a plus. Ability to work collaboratively with cross-functional teams to achieve common goals. Flexibility to adapt to changing requirements and priorities in a fast-paced environment. Dedication to providing excellent customer service and support to users at all levels of the organization. Qualifications Minimum of 2 years of experience administering an LMS or similar learning platform. Experience with Docebo LMS preferred. Bachelor's Degree in Instructional Technology, Education, or a related field. Relevant experience may be substituted for degree. Preferred: Knowledge of HTML, CSS, and basic programming and integration. Certificate in learning technologies (e.g., ATD, SHRM or vendor-specific certifications) preferred. National Trench Safety

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