Scrum Master Job at EFY, Concord, NC

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  • EFY
  • Concord, NC

Job Description

Job Description

Job Description

\uD83D\uDE80 About EFY

EFY is a fast-growing fintech building the future of payments and financial operations. We are a compliance-driven, customer-obsessed, and data-led company. Our mission is to empower individuals and businesses to transact globally with speed, trust, and simplicity.

\uD83C\uDFAF Role Target

At EFY, we are looking for a skilled Scrum Master to guide and support our technology teams in adopting Agile practices and delivering value efficiently. The Scrum Master will act as a servant leader, ensuring the proper application of Scrum, removing impediments, and fostering a culture of collaboration, continuous improvement, and high performance. This role requires strong communication, organizational skills, and experience working in fintech or other fast-paced, regulated environments.

\uD83D\uDCCC Responsibilities
  • Facilitate Scrum ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives).
  • Ensure that the team follows Agile principles and Scrum practices to maximize delivery value.
  • Work closely with Product Owners to manage product backlogs and refine priorities.
  • Identify and remove impediments that hinder the team’s progress.
  • Foster a culture of continuous improvement within the team.
  • Support team members in adopting self-organization and accountability.
  • Track and communicate key Agile metrics (velocity, burn-down charts, etc.) to stakeholders.
  • Ensure transparency of progress and alignment across technology, product, and business teams.
  • Promote collaboration across backend, frontend, QA, DevOps, and design teams.
  • Guide the organization in scaling Agile practices where appropriate.
  • Maintain compliance with security, regulatory, and operational standards within a fintech context.
\uD83C\uDF93 Required Education
  • Bachelor’s degree in Computer Science, Engineering, Business, or related field.
  • Equivalent professional experience may be considered.
\uD83D\uDCBC Required Experience
  • 4+ years of experience as a Scrum Master or Agile Coach.
  • Proven track record of facilitating Agile adoption in software development teams.
  • Experience in fintech, banking, or other regulated industries is highly desirable.
  • Hands-on experience working in distributed, remote, and multicultural teams.
  • Fluent English communication skills (written and spoken) to work with international stakeholders.
\uD83D\uDCDA Specific Knowledge
  • Strong understanding of Agile methodologies (Scrum, Kanban, SAFe).
  • Knowledge of Agile metrics, reporting, and tools (Jira, Confluence, or equivalent).
  • Familiarity with CI/CD processes, DevOps practices, and their relation to Agile delivery.
  • Awareness of compliance, security, and regulatory needs within fintech or financial environments.
\uD83D\uDEE0️ Technical Skills
  • Proficiency with Agile collaboration tools (Jira, Confluence, Miro, Trello).
  • Understanding of software development lifecycle (SDLC).
  • Familiarity with cloud-based environments (AWS preferred).
  • Knowledge of metrics dashboards and reporting tools.
  • (Scrum Masters aren’t coders, but these help in a tech-driven environment)
\uD83E\uDD1D Soft Skills
  • Strong servant-leadership and facilitation skills.
  • Excellent communication and interpersonal abilities.
  • Conflict resolution and problem-solving mindset.
  • Ability to coach teams and individuals in Agile practices.
  • Proactivity in identifying improvements and driving adoption.
  • Adaptability to a dynamic, fast-paced fintech environment.

If you meet the requirements and feel motivated to support the growth of a global fintech, we want to meet you.

At EFY, you’ll have the opportunity to work in a dynamic, innovative, and multicultural environment—contributing to cutting-edge financial technology that is reshaping how people and businesses transact across borders.

Apply now and be part of EFY’s mission to build secure, agile, and customer-centric financial operations across the region!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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