Job Description
Multi-doctor podiatric office currently looking for a full-time receptionist to join our team. This position has various hours Monday-Friday. Some early evenings required. Primarily work out of our Fredericksburg location; however, you may occasionally need to work out of our Garrisonville location as needed.
Smiling, Friendly, Polite, Reliable, Dependable, Team Player who has the ability to multi-task and work independently in a fast-paced environment.
Job duties include but are not limited to:
Greet all patients and guests in a polite and courteous way
Answer/transfer calls
Return patient phone calls
Faxing - Send/Receive/Transfer to the appropriate person/department
Use Klara (Texting software for patient communication, appointment confirmation) to reply to patient as well as request patient health/financial forms, identification/insurance cards as well as assign/forward Klara text message to the appropriate staff member or department
Any other duties as assigned as practice changes/improvements occur
Use electronic health record software (ModMed) to:
Patient Check in
Patient Check out
Make appointments
Send Faxes
Data input
Patient check-in/check-out
Verify patient insurance
Make sure referrals are up to date and entered into EHR
Scan documents into patient electronic health record
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