Job Description
Job Title: Physician Practice Medical Assistant – Receptionist – Flex Role
Reports To: Practice Manager
Department: RPO Physician Partners – Dr. Stacey Jones
Location: 509 W Tidwell Road
Suite 100
Houston, TX 77091
Position Summary
The Physician Practice Medical Assistant - Receptionist plays a vital role in providing excellent patient care by managing the front desk and assisting with basic clinical tasks. This position serves as the first point of contact for patients, facilitating a welcoming environment, scheduling appointments, and ensuring efficient communication within the practice. Ideally, a Medical Assistant (MA) will fill this role, allowing for additional support with clinical duties as needed.
Essential Job Functions
- Greet and assist patients, visitors, and vendors in a friendly, professional manner.
- Answer phones, respond to inquiries, and manage patient appointment scheduling and cancellations.
- Verify patient insurance, collect co-pays, and process payments.
- Communicate appointment reminders and follow-up information to patients.
- Perform basic clinical tasks as appropriate for a Medical Assistant, including taking vital signs and assisting providers with patient flow.
- Ensure a clean, organized reception and waiting area.
- Coordinate with clinical staff to support practice workflow and provide exceptional patient experience.
- Process incoming and outgoing patient referrals.
Scope of Work
- The role is primarily focused on front desk and administrative tasks but will involve clinical support (as directed).
- This position ensures effective practice operations and communication across patient scheduling, record-keeping, and front office administration.
- A Medical Assistant in this role may assist with preparing exam rooms, taking patient histories, and other entry-level clinical functions as needed.
Minimum Qualifications
- High school diploma or equivalent.
- Previous experience in a healthcare reception or front desk role.
- Previous experience in a medical assistant role.
- Strong communication, interpersonal, and organizational skills.
- Proficiency in using an EHR system and basic office software (e.g., Microsoft Office).
- Demonstrated ability to multitask and provide excellent customer service.
- Basic understanding of insurance verifications and billing processes.
Preferred Qualifications
- Medical Assistant certification (CMA, RMA) if performing clinical duties.
- 1+ years of experience working in a physician’s office, clinic, or outpatient healthcare setting.
- Familiarity with common EHR systems, such as Epic, Cerner, or AthenaHealth.
- Knowledge of medical terminology and HIPAA regulations.
- Fluency in Spanish is preferred (but not required).
...Job Description Job Title: Loan Officer Primary Job: The mortgage advisor is responsible for generating new business, qualifying... ...- follow up to ensure proper documentation is appropriately signed/acknowledged by Borrowers Work with processor for pipeline...
...the operation and basic installation/maintenance of all show productions sound, video, special effects, and lighting equipment. Technicians... ...: Job Duties: Perform daily operational duties to assist the department to include covering open positions, communicating...
...Merchandiser/Product Stocker What does a Merchandiser/Product Stocker do at Swire Coca-Cola? You are the face of Swire Coca-Cola at your local grocery stores! Responsible for ensuring customer satisfaction and promoting the look of success on our product portfolio....
...journey in 2021 and have designed, delivered, and scaled software at some of the world's largest and fastest-growing tech companies - Uber, Google, YouTube, and Microsoft. We're building a game-changing company, and we hope you are excited to be a part of that audacious...
...Examples of physical science disciplines in greatest demand include: Astronomy, Chemistry, Earth Science, Environmental Science, Hydrology, Geology, Geophysics, Materials, and Physics. Must be enrolled in at least 12 semester credit hours (or full-time equivalent) in...